Customer Terms

Planning Details

Customers are responsible for providing accurate celebration details, dates, locations, guest counts, budgets, service needs, and planning notes.

Quote Requests

Quote requests should include enough detail for vendors to respond accurately. Pricing, availability, and service details may change until a quote is accepted.

Fair Quote Policy

Customers can edit a request normally before vendor quotes are received. After one or more vendors have prepared quotes, GUBARI preserves the original request and quotes, then helps create an updated linked request if plans change.

• Original requests and quotes stay visible in history.
• Previously contacted vendors can review the updated request.
• Vendors may submit an updated quote or pass on the updated request.

Bookings

Before booking, customers should review vendor services, final pricing, deposits, balance payments, event date, setup details, and any event day requirements.

Payments

Customers are responsible for authorized deposits and balances paid through GUBARI. Payment status, receipts, and booking records stay connected to the celebration.

Messages And Event Day Preparation

Messages and event day preparation should stay respectful, accurate, and related to the celebration. Customers should respond promptly when vendor approval or detail confirmation is needed.

Reviews

Reviews should reflect real experiences with booked vendors. GUBARI may moderate reviews for safety, relevance, authenticity, and marketplace trust.

Account Support

Customers can request account support, profile updates, or account deletion help by contacting hello@gubari.com.